MAY - 20205CONTENTSWe Go Together (or Having It All): Combining Tech and In-Person Banking in the NeighborHubReal-Time Processing: Always on TransactionsNicole Sherman, SVP, Market Region Manager, Columbia BankChristopher Ward, EVP & Head-Product Management, PNC30Pg 14 - 22CXO INSIGHTS CXO INSIGHTS LAST WORD SOLUTION PROVIDERS - 2020CUSTOMER EXPERIENCE28Leveraging Data to Transform Customer ExperienceBrian A. Voss, Director of Wealth Strategic Services,NBT BankFinancial Services Keep Pace with Consumer Expectations through InnovationTerry Rodrick, VP of Cards & Payments, First Tech Federal Credit Union0819Pg 10 - 11IN FOCUSIN MY OPINION
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