OCTOBER - 20218By Manesh Prabhu, SVP & Chief Technology Officer, People's United BankLike playing a football game, everyone wants to be in the endzone where all the glory is. It takes real leadership to understand and undertake the hard blocking and tackling needed to create the required organizational capabilities to reach the endzone.Edward Deming, considered the father of Quality Management, put it: People on the factory floor cannot penetrate the ceiling of performance that is defined and limited by the environment-design of product, equipment, its maintenance, processes, procedures, training, etc. All that people on the factory floor ask for is a chance to work with pride.We can't hold developers, product managers, business analysts, scrum masters, system engineers, or support technicians responsible for the handicaps placed on them by the organizational system through outdated tooling, delivery, and support models. A goal that lies beyond the capability of the system cannot be achieved except by the constant Leading to compete in the digital worldimprovement of the system, and driving the necessary change is the responsibility of Leadership.On a fundamental level, leadership is about paying attention­you have to understand what you are supposed to manage. Leading to compete in an increasingly digitally-driven world is about taking responsibility for designing and improving the organizational systems, processes, tooling and practices so that your greatest assets ­your people­can mobilize their minds, feel pride in their work and have a platform to compete. As any effective leader will know: the only thing you can do by yourself is: Fail. Leadership has to resist the temptation to go for the Hail Mary passes by Manesh PrabhuMY OPINIONIN
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