Banking Technology Magazine | Banking CIO Outlook
bankingciooutlook
OCTOBER - 202019marketplace, Prepaid Ventures provides a wide range of customizable financial products that includes multiple wallets, online bill pay, direct deposit, mobile apps, websites, IVR's and more. The solutions function as a foundation that enables companies to grow their customer base and benefit from new technological trends. Prepaid Ventures follows a consultative approach, which involves understanding a client's needs and their customer base. This is because the goal is to ultimately become a partner to the client rather than be limited to a transactional relationship. And as each client has a unique vision, Prepaid Ventures does not rely on a one-size-fits-all approach.Moreover, Prepaid Ventures places great emphasis on customer service and technology, ensuring that all the needs are met. The company's in-house call center is operational 7 days a week and can be reached through various channels to provide customers a more personal experience. Prepaid Venture's customer service department maintains track of the customer journey and determines the feasibility of rolling out new features by their development team. For instance, Prepaid Ventures will introduce a companion card product to their flagship program, NexsCard.Backed by an expert team of professionals with years of financial experience and robust infrastructure, Prepaid Ventures can remain agile and evolve alongside the ever-changing financial space. Whether it is complying with regulatory changes enforced by the government or implementing stringent security measures, Prepaid Ventures ensures the most positive outcomes for customers in the card and payment industry. To further illustrate the company's capabilities, Siden mentions the case of a payroll provider that wanted to reduce their day-to-day processing of physical checks and also decrease costs. Prepaid Ventures utilized its consultative approach to determine that the client wanted the ability to manage payroll processing from start to finish via a digital solution. Following this, Prepaid Ventures delivered the tools and resources required to implement an automated payroll processing system that empowered the company to scale from a local provider to a nationwide presence. In recent times, the COVID-19 pandemic has disrupted businesses, and social distancing has become the norm. Prepaid Ventures is providing the digital resources that allow users to complete transactions from the convenience of their homes through cloud-based mobile applications and digital wallets. Further, the company is launched a product that will allow users to take a picture of a check, which is then automatically verified by the check-cashing store, and the amount is deposited to their account. Moving forward, Prepaid Ventures aims to continue developing more financial solutions and enhancing features of existing products to remain competitive in the cloud-based payment environment. With customized payment solutions, Prepaid Ventures is committed to providing customers unparalleled and more personal experiences. BC
< Page 9 | Page 11 >